Terms of Service
Last updated August 31, 2026
These Terms govern access to and use of Sails, including https://sails.app, workspaces, publishing, connected tools, and related services. Sails is operated by Ryan Allred in Lehi, Utah.
By using Sails, you agree to these Terms. If you use Sails for an organization, you represent that you have authority to bind that organization.
The service
Sails is a set of tools for your AI assistant. It shares a workspace with your team: save files, send email, put a website up, write custom software, and take jobs from Slack or email.
Sails does not replace your judgment. You are responsible for reviewing, approving, and managing what your AI assistant creates, changes, connects, or publishes.
Sails is not a language model. Prompts you type in ChatGPT, Claude, Cursor, or another client are handled by that provider under their terms.
Accounts
You are responsible for your account credentials and for all activity under the account. Keep account information accurate.
Tell us if you believe the account has been used without authorization: ryan@sails.app.
Workspace content
You retain ownership of content you upload, create, save, or publish through Sails.
You grant Sails the permission needed to host, store, process, display, transmit, publish, and otherwise operate that content solely to provide the service and to comply with these Terms.
You are responsible for having the rights needed for any content you put in Sails or instruct an AI assistant to create, edit, or publish.
AI-generated output
AI output can be incomplete, inaccurate, or unsuitable. You are responsible for reviewing it before you rely on it, share it, publish it, or use it in business, legal, financial, medical, safety, or other important contexts.
Published work
You or your AI assistant may publish pages, sites, forms, tools, or other outputs. You are responsible for what you publish and for making sure it does not violate these Terms, the law, or the rights of others.
Do not publish private, confidential, unlawful, infringing, harmful, or sensitive information unless you have the right to do so and intend to share it.
Connected tools
Sails may connect to external tools, mail, Slack, data sources, APIs, or MCP servers that you authorize. You are responsible for those connections and for the terms of the third-party services you connect.
Sails is not responsible for third-party services, their availability, their security, or their handling of your data except as required by law.
Acceptable use
You may not use Sails to:
- Break the law or violate the rights of others
- Upload, create, or publish content you do not have the right to use
- Send spam, phishing, malware, or deceptive content
- Attempt to gain unauthorized access to accounts, systems, data, or networks
- Interfere with, overload, disrupt, or abuse Sails or related infrastructure
- Bypass usage limits, security controls, or access restrictions
- Create or distribute harmful, exploitative, or illegal material
- Misrepresent AI-generated content as human-created when disclosure is required by law or policy
We may suspend or terminate access if we believe your use violates these Terms, creates risk, or harms Sails, users, third parties, or the public.
Plans, billing, and payment
Paid plans are billed according to the pricing shown when you purchase or renew. You authorize us or our payment processor to charge applicable fees and taxes.
Fees are nonrefundable except where the law requires a refund. We may change pricing or plan features with notice where required.
Service changes
We may add, change, suspend, or discontinue features. We will try not to disrupt active customers, but we do not guarantee that every feature will remain available in the same form.
Privacy
The Privacy Policy explains how we collect, use, and protect information. Use of Sails is also subject to that policy.
Disclaimers
Sails is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.
We do not guarantee that AI-generated output will be accurate, complete, secure, lawful, or appropriate for your use.
Limitation of liability
To the fullest extent permitted by law, Ryan Allred and anyone working on Sails will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, lost business, or lost goodwill.
To the fullest extent permitted by law, total liability for any claim related to Sails will not exceed the amount you paid for the service in the twelve months before the claim arose. If you have not paid, that amount is zero.
Indemnity
You agree to defend and indemnify Ryan Allred and Sails from claims, damages, liabilities, costs, and expenses arising from your use of the service, your workspace content, your published content, your connected tools, your violation of these Terms, or your violation of law or third-party rights.
Termination
You may stop using Sails at any time. We may suspend or terminate access if you violate these Terms, create risk, fail to pay fees, or use the service in a way that could harm Sails, users, or third parties.
After termination, some information may remain in backups, logs, billing records, legal records, or published outputs unless deleted under the available controls and applicable law.
Governing law
These Terms are governed by the laws of the State of Utah, without regard to conflict-of-law rules. Courts in Utah County, Utah, have exclusive jurisdiction, except that we may seek injunctive relief in any court.
Changes to these terms
We may update these Terms. The date above will change when we do. If a change is material, we may also send notice to the account email. Continued use after changes take effect means you accept the updated Terms.
Contact
Ryan Allred
Lehi, Utah
ryan@sails.app
https://sails.app/contact